Shipping policy
Domestic Shipping
We offer free shipping on all orders delivered within India. Prices are inclusive of applicable taxes.
The estimated delivery time for each product is shown on its product page, If you need express delivery, contact us at ambirjaipur@gmail.com or at +91 9195855547 (11:00 AM – 5:00 PM, Monday – Saturday), and we will let you know if it is possible.
International Shipping
We ship worldwide. Prices are inclusive of applicable taxes. For international orders, the shipping cost is calculated at checkout based on the value, weight, and volume of your order.
Import duties, customs fees, and local taxes charged by the destination country are not included in the shipping cost. These are payable by you, the recipient, to customs or the courier on arrival. Before ordering, we recommend checking with your local customs authority about import duties on goods shipped from India.
Dispatch and Tracking
We do not dispatch orders on Sundays or on national holidays. Once your order has been shipped, you will receive a shipment confirmation email/whatsapp with a tracking number.
The shipper must make claims for packages lost or damaged in transit. AMBIR JEWELS is not responsible for delays in shipping or delivery due to forces outside of our control such as weather. AMBIR JEWELS does not assume responsibility for reimbursement or compensation in the event, if the package is lost, stolen or mishandled.
The shipment tracking details will be shared on the WhatsApp number provided by you once the parcel has been dispatched.
For further assistance, please reach out to our customer care team at ambirjaipur@gmail.com or +91 9195855547 (11:00 AM – 5:00 PM, Monday – Saturday), and contact your bank for clarity on the transaction.
Cancellations
No cancellation requests will be entertained, once order has been placed.